No, because we believe our shares (minimum share size: 100 3×4 cards, 20 4×6 cards) are the perfect size both for beginners who are just learning how to do Project Life, and experienced scrapbookers who may want more than one design.
In our opinion, the Project Life Core Kits being sold in the market contain too many cards for one person to use. We don’t really need or want 8-10 pieces of one card with the same design.
We decided to sell shares to lessen the “I don’t know where to start; I’m so overwhelmed” feeling that usually happens when you buy a full core kit. This is what we all felt when we first bought core kits for personal use.
Dividing the cards into shares also helps us manage our hoarder tendencies since we can use different kit designs and not feel guilty about having too many supplies that go unused.
When we started, we decided we will only sell the designs that we would personally use. We consider ourselves users first, sellers second, and would never sell you anything we don’t want to or already use ourselves.
We also strive to bring in the newest and exclusive kit designs as soon as available. In 2014, we were the first to bring in new designs such as: Dear Lizzy Neapolitan, Maggie Holmes, Strawberry, Kiwi, Coral, Aqua, Happy.
What modes of payment do you accept?
LOCAL ORDERS: We accept payments through local bank deposit (BDO) or payment transfer through the BDO Mobile Banking app.
INTERNATIONAL ORDERS: We issue an invoice and accept payment via PayPal.
At the moment, we do not have any other payment options available.
Due to high demand, once an order is confirmed, you are given three (3) banking days to complete payment. If unpaid, your order will be cancelled.
Banking days refer to the days when banks are open for business. These usually exclude Saturdays, Sundays, and all declared local holidays. Although we’ve started accepting payments via BDO bank deposit, which has outlets open on weekends, we are still only counting weekdays as banking days.
MODIFYING AN EXISTING ORDER
We are able to make minor edits to existing orders. Changes may include:
– Edit shipping address / contact information of customer
– Delete an item from the existing order
– Increase or Decrease quantity of an item from the existing order
Depending on your order status, for major order changes you may be asked to make a new order, and we will combine shipping with your existing order.
Once you make an order in the shop, you will receive an automated e-mail with the subject “Your Life Documented Manila Shop order receipt.” You may reply to the e-mail to let us know what you need to change. You may also contact us and give your order number and/or order details, so we can pull up your order from our system.
CANCELING AN ORDER
Once you make an order in the shop, you will receive an automated e-mail with the subject “Your Life Documented Manila Shop order receipt.” If you do not wish to proceed with the order, please reply to the e-mail so we can process accordingly. You may also contact us and give your order number and/or order details, so we can pull up your order from our system.
We charge for shipping and handling, which means there is a small additional charge to cover handling costs of each order.
At checkout, there are two fields available: Billing Address, Shipping Address. If you would like your order to be shipped to an address different from your default/billing address, enter the information under Shipping Address.
Yes, we can combine orders for shipping as long as:
– your first order has not been yet been shipped
– orders will be shipped to one address
Once you notify us that you want to combine orders, you will receive an updated shipping charge from us.
We use a third-party courier to deliver all orders, and we are unable to dictate specific delivery times. Rest assured that your package will be delivered as long as there is someone who can receive the package on your behalf.
Unfortunately, we do not offer a Cash on Delivery service. We only ship paid orders because we use the services of a third-party courier. They only deliver the orders made from our shop.
No. Sorry, but we do not allow pick-up of orders.
I’m an international customer but I have relatives/friends in the Philippines. Can I still order and pay via PayPal, then have shipped to my relatives/friends address?
We’re sorry, but we’re unable to offer a cheaper shipping option at this time. We prefer shipping international orders through a service such as EMS, because they have tracking information. From our experience, regular mail via PhilPost is not 100% reliable, and takes 2 weeks or longer.
Since most of the items international customers have purchased are from limited releases, we don’t want to risk packages getting lost.
No, we do not. For local payments we accept payments via bank deposit. For international payments, we send customers an invoice via PayPal. We do not ask for or receive any credit card information from customers.